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© 2026 Rentive. All rights reserved.

Terms of Service

Effective date: March 23, 2026

This document is provided for informational purposes. For binding legal agreements, consult a qualified legal professional.

1. Acceptance of Terms

By accessing or using Rentive ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. We reserve the right to update these Terms at any time, and your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

2. Description of Service

Rentive is a two-sided rental marketplace that connects renters with landlords. The Service allows:

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Renters to create a profile with their budget, preferences, employment details, and living space photos, making themselves discoverable to landlords.

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Landlords to list rental properties, browse verified renter profiles through a searchable catalog, and send time-limited rental offers to renters they are interested in.

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Both parties to communicate through the platform's messaging system once an offer has been accepted.

Rentive facilitates introductions between renters and landlords. We are not a party to any lease, rental agreement, or financial transaction between users.

3. Account Registration

To use the Service, you must create an account through our authentication provider. You agree to:

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Provide accurate, current, and complete information during registration and in your profile.

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Maintain the security of your account credentials and notify us immediately of any unauthorized access.

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Accept responsibility for all activity that occurs under your account.

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Maintain only one account per person. Creating multiple accounts to circumvent limits or restrictions is prohibited.

4. User Conduct

When using the Service, you agree not to:

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Provide false, misleading, or fraudulent information in your profile, property listings, or communications.

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Discriminate against any person based on race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, familial status, or any other characteristic protected by applicable law.

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Send unsolicited commercial messages, spam, or engage in any form of harassment through the platform.

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Attempt to scrape, crawl, or extract data from the Service by automated means without written permission.

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Interfere with or disrupt the Service, servers, or networks connected to the Service.

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Use the Service for any purpose that is unlawful or prohibited by these Terms.

5. Offers and Agreements

Landlords may send time-limited offers to renters through the Service. Offers expire after 48 hours unless accepted or declined. Please note:

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An accepted offer on Rentive is an expression of mutual interest and is not a legally binding lease or rental agreement.

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Any formal lease, rental agreement, or financial arrangement is solely between the renter and landlord. Rentive is not a party to, and bears no responsibility for, any such agreement.

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Both parties are responsible for conducting their own due diligence, including property inspections, background checks, and legal review, before entering into any rental agreement.

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Landlords are limited in the number of offers they may send per property per day. These limits are subject to change.

6. Payments and Subscriptions

Rentive is free for renters. Landlords may access premium features through a paid subscription. Regarding payments:

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All payments are processed securely through Stripe. Rentive does not store your payment card details.

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Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.

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You may cancel your subscription at any time through the billing portal. Cancellation takes effect at the end of the current billing period; no prorated refunds are issued for partial periods.

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Rentive reserves the right to change subscription pricing with 30 days' written notice. Existing subscribers will be notified before any price change takes effect.

7. Content and Intellectual Property

You retain ownership of all content you submit to the Service, including profile information, property listings, photos, and messages. By submitting content, you grant Rentive a non-exclusive, worldwide, royalty-free licence to use, display, and distribute your content solely for the purpose of operating and improving the Service.

You represent that you have the right to submit all content you provide and that your content does not infringe on the intellectual property rights of any third party.

The Rentive name, logo, and all related marks, designs, and software are the property of Rentive and may not be used without prior written permission.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in the Privacy Policy.

9. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. To the fullest extent permitted by law:

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Rentive does not guarantee the accuracy, completeness, or reliability of any content submitted by users, including renter profiles and property listings.

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Rentive is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service, interactions with other users, or any rental arrangement facilitated through the platform.

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Rentive does not verify the identity, background, or creditworthiness of users. You use the Service and interact with other users at your own risk.

10. Termination

You may delete your account at any time by contacting us. Rentive reserves the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if your account remains inactive for an extended period. Upon termination, your right to use the Service ceases immediately, and we may delete your account data in accordance with our Privacy Policy.

11. Changes to Terms

We may revise these Terms from time to time. Material changes will be communicated through the Service or via email. The "Effective date" at the top of this page indicates when these Terms were last updated. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Information

If you have questions about these Terms, please contact us at support@rentive.dev.